Elite QandA


Are restocking fees allowed on eBay?


  1. Are restocking fees allowed on eBay?
  2. How do I set up a restocking fee on eBay?
  3. What is a reasonable restocking fee?
  4. Why do people charge restocking fees?
  5. Can eBay sellers not accept returns?
  6. What happens if you don't accept a return on eBay?
  7. Can I be charged a restocking fee if I never received it?
  8. Can a seller charge a restocking fee?
  9. Can eBay force me to accept a return?
  10. Can eBay force you to pay?
  11. Do sellers have to accept returns?
  12. Will eBay refund your money?
  13. Does PayPal refund money if scammed?
  14. Can I dispute a restocking fee?
  15. Why is restocking fee charged?
  16. What happens if I decline a return eBay?
  17. How do you explain a restocking fee?
  18. How long does it take for eBay to pay you 2021?
  19. Can you refuse to pay for something on eBay?
  20. Can an eBay seller refuse a return?
  21. Can eBay force a refund?

Are restocking fees allowed on eBay?

You will no longer have the ability to charge upfront restocking fees. However, for listings with free returns, you will be able to issue a partial refund to the buyer if the item is returned damaged, or has been opened or used.

How do I set up a restocking fee on eBay?

Go to your Returns preferences - opens in new window or tab. Under Send a refund, you can choose to let buyers keep the item and automatically refund them if the refund amount is less than a certain amount. Simply enter the amount you're comfortable with. Choose the return reasons when this rule will apply.

What is a reasonable restocking fee?

According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.

Why do people charge restocking fees?

The reason is simple: to keep costs (and thus prices) down when dealing with the return of items that are not defective. There are a lot of costs associated with processing an order. If you buy something and then return it, the company has to deal with more costs to handle the return.

Can eBay sellers not accept returns?

Decline your return request – Sellers can only decline your return request if you changed your mind about an item and they stated in the listing that they don't accept returns, or if you missed the seller's deadline to start a return.

What happens if you don't accept a return on eBay?

If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund, including the original shipping cost.

Can I be charged a restocking fee if I never received it?

At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn't charged if you're returning an item because of a defect or missing part, or because it wasn't what you ordered. You don't have to pay a restocking fee if the item you are returning is defective.

Can a seller charge a restocking fee?

You can charge restocking fees depending on the return request. If the return is verified as the seller's fault, sellers cannot charge a restocking fee. Sellers cannot withhold a refund when the items returned reason is: Item not as described.

Can eBay force me to accept a return?

You can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. To improve your help experience, please sign in to your account.

Can eBay force you to pay?

No ebay can not force a buyer to pay. Provided you (the buyer) fail to pay for the item a couple things will happen: The seller will ban you from bidding on their items in the future. The seller will open an unpaid item case against you.

Do sellers have to accept returns?

Whether you need to accept the return depends on their reason for opening the return. If the buyer is asking to return the item because it's damaged, faulty, or didn't match your listing description, then you need to accept the return.

Will eBay refund your money?

You're eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. If you haven't received an item, we usually refund your money immediately via PayPal.

Does PayPal refund money if scammed?

If you paid for something via PayPal, but the item never arrived, or you suspect fraud, you can cancel the payment on your own. In case the payment is pending for more than 30 days, the amount will be automatically refunded to your account.

Can I dispute a restocking fee?

First, if the fee was charged to your credit card you can try to dispute the charge with your credit card company. Second, you could submit a complaint to the Better Business Bureau to see if they can help mediate the situation between you and the retailer.

Why is restocking fee charged?

A percentage of the price, usually between 15% and 25%, will be forfeited to what is commonly called a restocking fee. The reason is simple: to keep costs (and thus prices) down when dealing with the return of items that are not defective. There are a lot of costs associated with processing an order.

What happens if I decline a return eBay?

If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund, including the original shipping cost.

How do you explain a restocking fee?

an amount of money charged by a company or store for accepting returned goods and giving the customer their money back: Their return policy is that refunds are given within 14 days - but they charge a 10% restocking fee.

How long does it take for eBay to pay you 2021?

It typically takes 2 days from confirming the buyer's payment to initiate your payout if your payouts are scheduled daily. If your payouts are scheduled weekly, we initiate payouts on Tuesday for the sales you've made from Monday to Sunday the previous week.

Can you refuse to pay for something on eBay?

You are not obliged to agree to special requests. If the buyer doesn't pay within 4 days, you can close the case and an unpaid item may be recorded on the buyer's account. 4. If the buyer still doesn't pay you have two options, relisting or offering it to another bidder.

Can an eBay seller refuse a return?

You can only decline a return if the buyer is returning the item because they changed their mind, and your return policy stated you don't accept returns. You have the option of entering your reason for declining the request, but it will not be visible to the buyer.

Can eBay force a refund?

You can issue a refund on eBay either by responding to a buyer's request, or by proactively cancelling an order before it's shipped. Once you issue a refund, you can ask for the item you sold to be returned to you — however, depending on the value of the item, this might not be worth it.



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