Elite QandA


Why does my radio say check antenna?


  1. Why does my radio say check antenna?
  2. Why are Sirius channels missing?
  3. Where is my XM antenna?
  4. How do I refresh my Sirius XM radio?
  5. Why is Sirius radio not working?

Why does my radio say check antenna?

Radio displays "CHECK ANTENNA" or "CHECK ANTENNA CONNECTION" or "ANTENNA" Possible cause #1: The antenna is not properly connected to the Radio or Vehicle Dock, or the connection has become loose. Solution: Check the antenna connection to the Vehicle Dock and make sure it has a good, snug fit.

Why are Sirius channels missing?

If you just subscribed or are missing channels, visit siriusxm.com/refresh to activate and refresh your radio. Click here if you have not yet activated your radio. Stay up-to-date on your account and log in to the Online Account Center to view and pay your bill as well as manage your subscription.

Where is my XM antenna?

If you are installing the Standard XM Mount Magnetic Antenna, the antenna should be located on the roof of the SUV. The best location would be at the rear center of the roof as shown.

How do I refresh my Sirius XM radio?

Text the word "Refresh" to 77917 . We'll send you a text with special link to start the refresh radio process. View a sample of the text message . Once you're in front of your radio, follow instructions in the text message to complete the signal refresh.

Why is Sirius radio not working?

Make sure the SiriusXM antenna cable is firmly and securely plugged into the cradle. Make sure the SiriusXM antenna cable is not bent or broken. Turn your SiriusXM radio off, then on, to reset this message. This message may also display when you are trying to tune to a channel that is unavailable or blocked.



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