Elite QandA


Does informed delivery always show all mail?


  1. Does informed delivery always show all mail?
  2. How do I contact USPS about missing mail?
  3. Where is my mail scanned for informed delivery?
  4. How do I speak to someone at USPS customer service?
  5. How do I talk to a live person at USPS?
  6. How long does USPS Informed Delivery last?
  7. Will my stimulus check show up on Informed Delivery?
  8. Why was my mail scanned but not delivered?

Does informed delivery always show all mail?

How do I view package details? You can view the delivery status of packages at the bottom of your Informed Delivery® email. The daily email digest will not always show all packages destined to your address that day, i.e., items scanned into our system after the email has been sent.

How do I contact USPS about missing mail?

You can also file a claim for the lost/delayed mail. Or call the U.S. Postal Service Domestic & International Tracking department at (800) 222-1811.

Where is my mail scanned for informed delivery?

Once sent, a direct mail piece is scanned by the Post Office™ facility and entered into a tracking system. Senders can then track pieces using the Informed Visibility tool, which shows when a mail piece has entered different stages in the delivery cycle.

How do I speak to someone at USPS customer service?

When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).

How do I talk to a live person at USPS?

1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments. 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish. 1-866-377-8642 – for hearing persons with speech impairments.

How long does USPS Informed Delivery last?

The dashboard displays mailpiece images for a seven-day period, while package information will display for 15 days after each package has been delivered. Users can opt-in to receive email or text notifications with status updates for incoming packages, too.

Will my stimulus check show up on Informed Delivery?

Tracking the check with USPS Informed Delivery If you're signed up with Informed Delivery, you can access the information and see when your stimulus check may arrive. The system automatically emails you each morning with an image of the letters being delivered to you.

Why was my mail scanned but not delivered?

Your mail could have been scanned automatically by machinery, but your actual letter might not have been passed on to your mail carrier before they left for their delivery round. Moreover, if you have paid for a slower shipping procedure, you should expect to wait a little longer for your letter.



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